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Terms of Service

Kuva Shop Terms of Service

IMPORTANT LICENSE NOTICE

PLEASE READ CAREFULLY - THIS AFFECTS YOUR LEGAL RIGHTS

When you "buy" or "purchase" digital assets from Kuva Shop, you are acquiring a LICENSE to use the digital asset, not ownership of the asset itself.

By proceeding with any purchase, you explicitly acknowledge that:

  1. You are receiving a license to access and use the digital good
  2. This license may be revoked if Kuva Media no longer holds rights to the digital good
  3. Your access and usage rights are subject to the restrictions detailed in our license terms below
  4. This is not a transfer of ownership

This acknowledgment is required by California law AB 2426 and is provided separately from other terms and conditions.

Individual Product Terms

Individual products may have specific terms, conditions, or licensing requirements that differ from or supplement these general terms. These product-specific terms will be clearly displayed on the product page and/or during checkout. In case of any conflict between these general terms and product-specific terms, the product-specific terms shall take precedence for that particular product.

Refund Policy

You can request a refund for nearly any unused service or purchase. Digital assets are non-refundable. Kuva Media will, upon request via hello@kuvamedia.com, issue a refund for any reason, if the request is made within 7 days of purchase, and the service or product has not been used. Even if you fall outside of the refund rules we've described, you can request a refund, and we will take a look.

If your purchase is eligible for a return, you will be issued a full refund of your purchase within a week of approval (processing times may vary, based on your payment method and payment processor). You will receive the refund through the same payment method you used to make the purchase. If, for any reason, Kuva Media is unable to issue a refund via your initial payment method, we will provide the value in equivalent credit or provide an alternate method of refund. (Some payment methods available in your jurisdiction may not support refunding a purchase back to the original payment method.)

Digital Assets Terms

You agree that all refunds for digital assets are at the sole discretion of Kuva Media. In the event Kuva Media makes an exception and issues a refund for digital assets (which it is under no obligation to provide), you understand and agree that you must:

  • Immediately retrieve and delete all relevant product files from any and all places you have distributed the files to
  • Delete files from all computers you have downloaded them to
  • Cease exploitation of the product files (digital assets) in question
  • Acknowledge that all licenses to such product files and underlying content are revoked
  • Understand you are not authorized to use the product in any form or for any purpose whatsoever

Kuva Media has no obligation to refund amounts paid to license digital assets, including but not limited to if Kuva Media finds that the digital asset has been downloaded by you.

License Terms

All digital assets provided by Kuva Media, unless specified otherwise in the product listing, are licensed for commercial use. These assets may not be resold, redistributed, or sublicensed in any form. For extended commercial licenses, such as for higher volume production or inclusion in physical goods for resale, please contact us directly or purchase an add-on license if available.

The following restrictions apply to all licensed digital assets:

  1. License is non-transferable
  2. License may be revoked for terms violation
  3. No redistribution rights
  4. No sublicensing rights
  5. Usage limited to terms specified in product listing
  6. Some specific digital assets may have more liberal terms

Lawful Use

Customers agree to use digital assets purchased from Kuva Media in a lawful manner and not in connection with any illegal activities. This includes, but is not limited to, avoiding the use of assets in defamatory, obscene, or discriminatory materials or actions. Kuva Media reserves the right to terminate licenses of assets used in such manners with no entitlement to a refund.

Abuse Prevention

Refunds are designed to remove the risk from purchasing products or services — not as a way to get free products and services. If it appears to us that you are abusing refunds, we may stop offering them to you.

How to Request a Refund

You can request a refund or get other assistance with your purchases at support@kuvamedia.com

Reporting Abuse of Kuva Media Assets

If you suspect that Kuva Media assets are being used inappropriately, illegally, or in violation of our licensing terms, please report this activity immediately either through our Support Ticket System or by sending a detailed email to support@kuvamedia.com.

When reporting abuse, please describe the nature of the misuse, include links or screenshots of the abuse if applicable, and specify how the asset is being used contrary to the licensing agreement or in a harmful manner.

Privacy in Reporting

All reports are treated confidentially. The information provided in abuse reports will be handled in accordance with our Privacy Policy.

State-Specific Terms

California Residents

Pursuant to California AB 2426 (effective January 1, 2025), we provide the following additional disclosures:

  • All digital goods offered through Kuva Shop are licensed, not sold
  • Each purchase represents acquisition of a license under the terms specified
  • License terms are provided before purchase completion
  • Kuva Media reserves the right to revoke access under specified conditions
  • Offline storage may be subject to license restrictions

Liberalization Clause

If and when Kuva Media updates these terms to be more permissive or beneficial to customers, these improvements will automatically apply to all previous purchases and licenses, unless explicitly stated otherwise in the update. However, if terms become more restrictive, your purchases will continue to be governed by the terms in place at the time of your purchase.

Severability

If any provision of these terms is found to be unenforceable or invalid under any applicable law or court decision, such unenforceability or invalidity shall not render these terms unenforceable or invalid as a whole. Any such provision shall be deleted without affecting the remaining provisions herein, and the invalid or unenforceable provision shall be replaced with a valid provision that best reflects the intent of the original provision to the extent permitted by applicable law.

Compliance with Local Laws

These terms shall be automatically modified to comply with all applicable local, state, national, and international laws and regulations. In jurisdictions where any of these terms may not be legally enforceable as written, such terms will be automatically adjusted to the minimum extent necessary to comply with applicable law while maintaining as much of the original intent as possible.

Revision Date

This Terms of Service was last updated on November 2, 2024.
Previous Revision: July 24, 2024
California AB 2426 Compliance Added: November 2, 2024


Kuva Media LLC
https://shop.kuvamedia.com

Making excellence, accessible.
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